Abstract
Ushbu maqolada korxonalarda, xususan moliya-bank sektorida operatsion jarayonlarni samarali boshqarishning zamonaviy yo‘nalishlari ilmiy-nazariy va amaliy jihatdan tahlil qilingan. Tadqiqot doirasida Lean, Kaizen, Six Sigma va Agile kabi ilg'or boshqaruv modellari ko‘rib chiqilib, ularning O‘zbekiston sharoitiga tatbiq etish imkoniyatlari baholangan.
“Mikrokreditbank” ATB misolida operatsion jarayonlarning hozirgi holati tahlil qilingan, SWOT-tahlil o‘tkazilgan hamda bankning 2023–2025 yillardagi moliyaviy ko‘rsatkichlari dinamikasi o‘rganilgan. Tadqiqot natijalari asosida raqamli transformatsiya, Lean konsepsiyasi va KPI tizimini joriy etish bo‘yicha amaliy tavsiyalar ishlab chiqilgan.
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